We just recently sent out an update for Actions to allow you to now use the inclusion or exclusion of a Service Category as a rule in Actions.
This will work similar to the Service or the Service Add-On rule. If applied then the action will not send unless the inclusion or exclusion (depending on using Has or Does Not Have) of a services or add-on that is in the specified category is associated on the inspection order.
*Example: *
If you have primary Radon service and several Radon add-on services associated with other primary services and all of those are configured with the Service Category "Radon" you might setup your Action rule for an upsell email as **Does not have Service category Radon**.
This would allow the Action email to be sent for inspection orders that do not have any of the Radon services already associated.
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